Glasgow CAB Evaluation Report

Glasgow CAB Evaluation Report

4th October 2023

This report summarises an evaluation commissioned by the Glasgow Citizens Advice Bureaux (CAB) in late 2022 and is supplemented with additional information provided by Citizens Advice Scotland.
The evaluation focused on the eight organisations located in Glasgow. Seven of the eight are located in severely deprived areas of Glasgow (Bridgeton, Castlemilk, Easterhouse, Drumchapel, Glasgow North-West, Greater Pollok and Parkhead). Glasgow Central CAB is based in the city centre and offers services to people who may come from any area of the city. All eight bureaux are volunteer-led, independent organisations with boards of trustees; and all make extensive use of volunteers as trained advisers, trustees and in other roles.

See full reports in links below. 

Useful files

  • 1.74 MB
    Glasgow CAB Evaluation Report (Longer version)
  • 830.25 KB
    Glasgow CAB Evaluation Report (Shorter version)