Prepayment meters

Prepayment meters

15th January 2024

Is your energy supplier trying to move you onto prepayment? 

Energy suppliers must follow rules set out by Ofgem before they can move you onto or install a prepayment meter in your home. Read the rules they must follow about installing a prepayment meter without household permission.

Click here for more information from Ofgem. Please also refer to attached leaflet. 


If you require further advice or assistance, please contact our Bureau here.